Privacy Policy

1. Information We Collect

Personal Information

We collect information you provide directly to us, such as when you create an account, use our services, subscribe to our newsletter, or contact us. This may include:

• Name, email address, phone number, and business information
• Insurance license information and professional credentials
• Client and lead information you enter into our CRM system
• Payment and billing information
• Communication preferences and feedback

Automatically Collected Information

We automatically collect certain information when you use our services:

• Device and browser information
• IP address and location data
• Usage patterns and interaction data
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Zinc™ CRM services
• Process transactions and manage your account
• Send you technical notices, updates, and administrative messages
• Provide customer support and respond to your inquiries
• Analyze usage patterns to enhance user experience
• Comply with legal obligations and protect against fraud

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except as described below:

• Service Providers: We may share information with trusted third-party vendors who assist us in providing our services
• Legal Requirements: We may disclose information when required by law or to protect our rights and safety
• Business Transfers: Information may be transferred in connection with a merger, acquisition, or sale of assets
• With Your Consent: We may share information with your explicit consent

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication requirements
• Employee training on data protection practices

5. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your information in a portable format
• Opt-out: Unsubscribe from marketing communications

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our platform. You can control cookie settings through your browser preferences. However, disabling cookies may affect the functionality of our services.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

8. International Data Transfers

If you are located outside the United States, please note that we may transfer your information to the United States and other countries. We ensure appropriate safeguards are in place for such transfers.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new privacy policy on our website and updating the "Last updated" date.

11. Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please contact us: