Never Miss a Detail.Every Call, Documented.
Stop scrambling for notes during calls. ZINC Call Summary automatically records, transcribes, scores, and summarizes every conversation. Make calls directly in your CRM and let AI handle the documentation.
Everything You Need for Call Excellence
ZINC Call Summary transforms how you handle client calls. Built by insurance agents who understand the importance of every conversation.
- HD audio quality
- Compliant recording notices
- Secure cloud storage
- Easy playback anytime
- Real-time transcription
- Speaker identification
- Searchable transcripts
- 99% accuracy rate
- Automatic note generation
- Key points extraction
- Action items detection
- Client sentiment analysis
- Performance metrics
- Talk-to-listen ratio
- Objection handling score
- Improvement suggestions
- Call volume trends
- Average call duration
- Team leaderboards
- Custom reports
- Auto-link to contacts
- Activity timeline
- One-click follow-ups
- Task creation
How ZINC Call Summary Works
From call to documentation in seconds, completely automated
Make a Call from ZINC CRM
Click to call any contact directly from their profile. No need to switch between apps or dial manually. Recording begins automatically with consent.
AI Listens and Transcribes
While you focus on the conversation, our AI transcribes every word in real-time. Speaker identification ensures you know who said what.
Instant Summary Generated
The moment you hang up, AI generates a comprehensive summary with key points, action items, and client sentiment analysis.
Automatically Saved to Contact
Recording, transcript, and summary are instantly attached to the client's record. Create follow-up tasks with one click.
John Smith
Life Insurance Consultation
12:34 duration
Today at 2:15 PM
Call Score
Excellent engagement and rapport
AI Summary
Discussed term life insurance options for client's growing family. Client interested in 20-year term, $500K coverage. Requested quote comparison between carriers. Follow-up scheduled for Friday.
Action Items
- Send quote comparison by Thursday
- Schedule follow-up call for Friday 10am
- Include beneficiary information form
Why Agents Love ZINC Call Summary
Real benefits that transform your daily workflow
Save 2+ Hours Daily
No more typing notes during or after calls. AI handles documentation instantly.
100% Accuracy
Never miss a detail. Every word captured and searchable forever.
Improve Performance
Call scoring helps you identify areas for improvement and track progress.
Stay Compliant
Complete records for compliance. Automated consent notices and secure storage.
Perfect for Every Call Type
From prospect calls to client check-ins, ZINC Call Summary has you covered
Client Consultations
Capture every detail from needs assessments and policy discussions. AI extracts coverage requirements and client preferences automatically.
- Needs analysis documentation
- Coverage recommendations
- Client preference tracking
Follow-Up Calls
Keep track of ongoing conversations and commitments. AI reminds you of previous discussions and next steps.
- Conversation continuity
- Promise tracking
- Next steps generation
Team Training
Use real call recordings and scores to train new agents. Learn from top performers and identify coaching opportunities.
- Best practice examples
- Coaching insights
- Performance benchmarks
Built by Agents, for Agents
ZINC Call Summary was developed with constant input from insurance professionals. Every feature reflects real feedback from agents who make dozens of calls every day. We understand your workflow because we built this with you.
Agent-Tested Features
Every feature tested and refined based on real agent workflows
Continuous Improvement
Regular updates based on your feedback and suggestions
Insurance-Specific AI
AI trained on insurance conversations for maximum accuracy